ramsac’s experienced and dedicated teams provide proactive, no-nonsense, friendly managed IT support services for your Singapore busine
Filling out this form will only take 2 minutes and we’ll get back to you by the end of the day.
It’s time to work with a committed IT company that takes the hassle out of IT support.
Our 24-hour, jargon-free and caring outsourced IT support is delivered by ramsac’s efficient, indispensable IT support team based in the Singapore.
All managed through your dedicated account manager, we work to business-friendly service levels and provide end users with the option to contact us via phone, email, instant chat or via a web portal. With more and more businesses moving towards an outsourced model for their IT function, why not discover why?
We offer the choice of a fully managed IT service, as well as the ability to plug any specific in-house skills and gaps within your organisation.
This allows you to access the precise service or area of expertise you need, exactly when you need it, without having to recruit a sixty-strong team of engineers.
Our outsourced IT support services give you the support you need to streamline processes, reduce downtime, ensure optimal security, maintain compliance and free up time for you to get on with the important things.
totalIT is ramsac’s strategic, proactive, people-driven service that allows you to completely outsource your IT function for a fixed monthly fee (there are no hidden charges – you can call as often as you like).
Our flexible, scalable totalIT package is much more than an IT support contract. It’s a promise to simplify your IT management with a strategic, passionate, and service-driven approach.
totalIT is a complete IT department. Our fully managed IT service takes care of everything, from supporting end users 24/7 with any IT question, to around the clock system monitoring, remote IT administration, server management, system updates, security maintenance, and management of licences, renewals and subscriptions.
From expert engineers to committed account managers, we include named individuals so that you can build up a strong and trusted relationship with people who really understand your organisation, and access to a secure portal to review and report on work we’re completing.
Don’t be part of the 32% of businesses that don’t realise they’ve had a breach. secure+ from ramsac is the watchful eye over your IT estate. Never miss a cyber breach again.
secure+ makes cybersecurity monitoring affordable and effective for SMEs. For totalIT customers, you can bolt on secure+ to your existing package and get access to our cybersecurity monitoring experts. Unlike other full service agencies, we identify breaches at the point they happen, not in the weeks after a breach occurs.
Using advanced Artificial Intelligence and machine learning, we spot breaches and risks as they occur, enabling us to proactively put steps in place to minimise the impact. We can take immediate action to respond to potential cyber threats, locking down access and kicking out cyber criminals, providing protection 24 hours a day
Secure+ provides you with the highest level of protection from cyber crime. Unlike regular IT providers who respond to cyber incidents after they’ve happened, secure+ clients are given 24 hour protection and advanced monitoring, allowing us to detect and respond to potential threats, before data is put at risk.
Secure+ protects you from external threats, but also keeps an eye on the actions of internal users that might also put you at risk.
The service is fully tailored to meet the specific concerns of your organisation. It also includes monthly scans, vulnerability assessments, priority patching and intelligence reports, to keep you one step ahead of the risks.
Secure+ is available as an additional service for our totalIT clients, or can be used on its own to supplement your own in house IT team.
ramsac offers additional resources and specific expertise to plug in house skills gaps.
Access the precise service or area of expertise you need, exactly when you need it, without having to recruit a sixty-strong team of engineers. Select from a menu of options including the following:
Keep your IT on track and in line with your business objectives.
Expert assistance in developing your IT plans and roadmaps to support aspirations and growth plans.
Stay secure in the event of damaging cyberattacks with ongoing, trusted cybersecurity management.
Microsoft experts help you get the most out of your 365 subscription and help you ensure its fully secured.
In person and online, one-off and regular training to ensure your ‘human firewall’ is fully prepared for when an attack strikes.
Independent reviews of your existing IT estate to highlight areas of cybersecurity good practice and suggest necessary updates to protect your organisation, before providing you with a certification level.
From migrating files to the cloud to the development of time saving intranets.
Take advantage of the security, scalability & cost savings of the cloud.
ramsac has created secure+ to detect and respond to a cyber breach as it happens.
ramsac is an award-winning outsourced IT company, so you can relax in the knowledge that you’re working a business that’s recognised for its efforts.
You can rest easy in the knowledge our qualified IT professionals hold certifications in products including Microsoft, Dell, HP, Sophos, SonicWall & Veeam.
Get instant access to a Singapore-based technical advisor, not a team of call handlers. We offer remote access help and can take control of your device to show you, live, how to fix your problem.
We are well-known for our 24hr jargon-free support. We only ever use clear, comfortable language and are always available if you need IT support.
We’d love to talk to you today about your specific IT requirements, needs, and goals. We’d be happy to offer a no-obligation assessment of your existing IT estate. If you’re undergoing organisational change, nervous about your current security, or just want to make sure your IT investments perform at their best, we’re here to help.
or call us on +65-89196942
Location: 8 Marina View #39-04 Asia Square Tower 1 Singapore (018960)
